Shop Policies

Returns:

It is most important to me that you are happy with your art purchase.
If in any case you are not, I accept returns.
The item has to be returned within 14 days of receiving it.
Please contact me prior to returning the item, including the reason for your return and
the order number. I will then get back to you with instructions for return shipping.
Return shipping is to be paid by the sender.
I am afraid I cannot accept returns on custom made art pieces.

Lay Aways:

I am very happy to lay away a piece for you if you would like to make the payment in installments.
A deposit of 20% of the total sale price has to be fulfilled in order to secure your layaway
The remaining will be organized as monthly installments using paypal, over the course of a maximum of 3 months. Please contact me to arrange your lay away

VAT & Customs

Please be aware of possible VAT and custom charges
These need to be fulfilled by the recipient.

All art and designs are the copyright subject of Pantovola.
Pieces and images may not be sold, distributed or exhibited without my knowledge and explicit approval.

If you have any questions or concerns,
please consult my FAQ or feel free to contact me

contact: anouk@pantovola.com